Privacy Policy


PRIVACY POLICY

Effective from: 19th Sept, 2018

 

Jagatpati.com is a property of Jagatpati Online (OPC) Private Limited, an Indian Company registered with Registrar of Companies, Kolkata on June 12, 2018, having its registered office at 39/6 RK. Road, Rishra, Hooghly, W.B.-712248, India.

Jagatpati.com recognizes the importance of privacy as well as the importance of maintaining the confidentiality of personal information. This privacy policy applies to all products and services provided by us and sets out how we collect, use and disclose information in relation to users of the site. This privacy policy also applies to use of our services and products via a mobile device, either through mobile application or mobile optimized website.

COLLECTION OF INFORMATION:

We value the privacy of yours and we make sure that we do not collect more information from you than is necessary for us to provide you with our services and to protect your account.

Ø User Registration:

·         For CUSTOMERS: We collect information including User name, address, phone number, email, fax number at the time of registration;

·         For VENDORS: If you register as a Vendor to Jagatpati Group, we collect your company name, company address, proprietor name, GST number, account details to make payment, company logo and ware house details. In certain cases, we may seek your FSSAI licence information or any certain certificates information that are mandatory to proceed further;

Ø  If you Contact Our Customer Service, we may record your conversation with us and collect additional information to verify your identity;

Ø  For Transaction & Payment Services, Bank account number, billing & delivery information, credit/debit card numbers, expiry date, CVV, UPI details may be collected to facilitate the sale and purchase of products through the site;

Ø  We collect information you post in a public space or on our website or on a third-party social media post belonging to Jagatpati.com;

Ø  Demographic Information: We collect demographic information about you, events you like, events you intend to participate or any other info provided by you during the use of our website. We may collect this as a part of a survey as well;

Ø  In case if certain additional data is required, we will let you know at the time of collection.

In case if user do not provide sufficient data marked as necessary, we may not be able to complete the registration process or provide certain products or services.

USE OF PERSONAL DATA:

We collect and use your personal data for:

Ø  Verifying your identity;

Ø  Process your registration as a user, provide you login id for our site & maintaining and managing your registration;

Ø  To contact you for confirmation of a purchase on our website or for other purposes;

Ø  To improve our products and services;

Ø  To protect our company, our customer, our vendors & our website;

Ø  Marketing purpose: We might send you information about special promotions or offers. We might also tell you about new features or products;

Ø  Providing you with customer services and responding to your queries, feedback, claims or disputes;

Ø  To send you transactional communication, we might send you emails or SMS’s about your account & product purchased;

Ø  To deliver you your ordered product to your address provided.

DISCLOSURE OF PERSONAL DATA:

We may disclose your personal data to:

Ø  Vendors: we may share your basic details like name, address, email and phone number to our vendors to dispatch your ordered product;

Ø  Marketing platforms such as Google, Twitter, Facebook, Instagram, Pinterest and providers of analytics services;

Ø  Payment service providers to assist with payment for transaction. The activities of payment service providers may be governed by their own Privacy Policies;

Ø  Logistic partners for providing delivery services for buyers, including returns or exchange of products if applicable and warehousing services for sellers;

Ø  In case, if we think, we may share information in order to comply with the law or to protect ourselves. We will share information to respond to a court order. We may also share information if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud;

Ø  Cloud computing service providers: to provide cloud storage services;

Ø  Warranty service providers to provide warranty services;

Ø  We may also share information for reasons not described in this policy. We will inform you before we do this;

These Service Providers must abide by our data privacy and security requirements and are only permitted to use your Personal Data in connection with the purposes specified above and not for their own purposes. We retain your Personal Data as long as we have an ongoing legitimate business i.e. to provide you our product and services or as required or permitted by applicable laws such as tax and accounting laws.

SECURITY MEASURES:

We employ reasonable security to prevent unauthorized access to the Sites, to maintain data accuracy and to ensure the correct use of the information we hold. For customers registers with us can view and edit some of their data through their account. We highly recommend not to reveal your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or email. If you share your PC, Laptop or smart phone with other, we recommend you not to save your log-in details like User ID and Password on the device. Also remember to sign out of your account and close your browser when you have finished your session.

Also, the sites and their contents are not targeted to minors and we do not intend to sell any of our products or services to minors. If a minor has provided with Personal Data without parental or guardian consent, the parent or guardian should contact us by sending email at: contactus@jagatpati.com to remove the information.

No data transmitted over internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

CHANGES TO THIS PRIVACY POLICY:

From time to time we may bring some change to this Privacy Policy. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.  Once the updated Privacy Policy is posted on the site, the new Privacy Policy will be effective immediately. The updated date will be mentioned at the top of the notice. Also, you agree that any information we hold about you will be governed by the latest version of the Privacy policy.

FEEDBACK:

We welcome your inputs regarding our Privacy Policy and comments on the services we provide. If you have any questions or suggestions about this Privacy Policy or other privacy concerns, you can email us at: contactus@jagatpati.com